This transfer will not affect the cases you have at the Collection Agency of the Labour and Welfare Administration.

In a transition period, the name will still be the Collection Agency of the Labour and Welfare Administration, and the address, phone numbers and account number will remain unchanged.

You can no longer use e-mail to contact us. You can contact us electronically by completing forms at altinn.no. You can find forms for "contact", appeals, "power of attorney", "payment plan" and "agreement to extend the limitation period". Altinn offers a safer and faster way to submit information.

The responsibilites of NAV Innkreving

  • the collection and transfer of child support, both in Norway and abroad
  • the collection of overpaid benefits from NAV
  • the collection of other type of claims from Norway and abroad